1 Describe the attributes that contribute to the success of virtual teams and those that contribute to the failure of virtual teams.
2 Discuss the extent to which the characteristics of well functioning, effective groups overlap the attributes that contribute to the success of virtual teams.
3 Explain how cultural diversity can affect the effective functioning of virtual teams operating in a global economy.
4 Is Volvo’s approach to evaluating the effectiveness of its virtual teams one that could serve as a useful model for other organizations to follow in evaluating their own virtual teams? Justify your answer.